Paying for loved ones' parcels
Take care of your relatives and pay for their parcels in the Nova Post or NovaPay app.
Pay for your loved ones in the NovaPay app
Enjoy up to 20% savings on 6 cash-on-delivery parcels monthly.
Install the NovaPay app
go to the Nova Post section and tap Other Services to find the cash-on-delivery parcel you want to pay for
Enter
the invoice number and recipient's phone number
Remember to choose
a NovaPay card for payment. Enable the Get Benefit switch and click Pay
Done!
Your benefit will be instantly credited to your NovaPay card
This service can be accessed in the mobile app
1. Open the "My parcels"
tab
2. Click the "Add waybill" button
3. Enter the shipment's express waybill (EW) number
4. Press the "Full parcel details" button in the "Parcel details" tab
5. Enter the recipient's phone number to which the shipment was registered
6. Once this is done, the option to pay for the shipment activates
If you want to use the service but don't have a mobile app, you can download it by following the link
Service restrictions
- This service can be applied by both individuals and legal entities. Exceptionally, the service cannot be paid for if a shipment is delivered by courier to a legal entity.
- You must update the mobile app to the latest version to activate the service.
- The sender must physically take the parcel to a Nova Post parcel locker, branch or courier.
- Online payment for shipment cannot exceed 29,999 ₴.